Privacy Policy

Privacy Policy

Introduction

Welcome to https://epoxy-flooring-contractor.bestcitypro.com (hereinafter referred to as “Epoxy Flooring Contractor,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and handling of personal information in accordance with various global privacy laws, including:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25 on the protection of personal data in the private sector
• General Data Protection Regulation (GDPR) of the European Union
• Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
• California Consumer Privacy Act (CCPA/CPRA), California, USA
• Colorado Privacy Act (CPA), Colorado, USA
• Utah Consumer Privacy Act (UCPA), Utah, USA
• Connecticut Data Privacy Act (CTDPA), Connecticut, USA
• Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
• Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

1. Our official website at https://epoxy-flooring-contractor.bestcitypro.com.
2. Any mobile or desktop applications developed by us and made available for download.
3. Services offered through our platform and delivered to users worldwide.
4. Products purchased or accessed through our services.

Please note that this policy does not cover third-party platforms, apps, products, or services that you access through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides your interactions when:

1. You sign up as an authorized user for our applications or services.
2. You visit any of our websites linked to this policy.
3. You engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services. Here’s what we gather:

1. Account Information: Details required to create and manage your user account, including usernames, email addresses, and passwords (hashed and salted for security).
2. Payment Information: Data related to transactions, such as payment method details, billing addresses, and order history.
3. Financial Information: This may include bank account numbers, credit card information, or other financial records required for service provision.
4. Purchase Information: Details about products purchased from us, including quantities, purchase dates, and product specifications.
5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and advertising IDs.
6. Location Data: Your geographical location data, often obtained through GPS or similar technologies, to provide location-based services.
7. Feedback: Any comments, suggestions, reviews, or ratings you choose to share with us.
8. Social Media Information: If you interact with us on social media platforms, we may collect your public profile information and content you choose to share.
9. Product Information: Details about products you show interest in, view, or purchase, including product preferences and customization options.

We obtain this data through various means, including direct user input, automatic data collection technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website or use our apps. They serve multiple purposes:

1. Strictly Necessary Cookies: Essential for navigation and using core features of our platform.
2. Preference Cookies: Remember user preferences to enhance your experience.
3. Analytics Cookies: Track user behavior on our websites to provide analytics and insights.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access and rectification of your data
• Erasure (right to be forgotten)
• Restriction or object to the processing of your data
• Data portability
• The right to withdraw consent
• Non-discrimination for exercising privacy rights

To exercise these rights or have any data-related inquiries, please contact our Privacy Team at [email protected] or through postal mail sent to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, requests for information, or complaints regarding privacy, please reach out to:

Email: [email protected]
Postal Address: [Our physical address]

We value your trust in our company, and we are committed to handling your personal data with integrity and transparency.